ISC   Information Support Concepts, Inc
A Certified Woman Owned Business Enterprise (WBE)

Issue 45

Publisher:  Jack Burlin                                Editor:  Nanci Kindle

March 5, 2009

                          Your success story                Monthly featured product Kevinisms Trivia
Articles of Interest:  The Latest Green Trend:  Surfing the Web Railroads, Elevators, and Logistics
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Your Success Story

Dear Jack,

Thank you so much for your help and in resolving our issues.  I had ordered a KVM drawer with built-in switch.  I ordered it with USB cables, but I really needed P/S2 cables.  Your people bent over backwards to get me the correct parts on short notice by air freight and gave me full credit on the ones I ordered incorrectly.  Not only that, my customer told me this is the nicest KVM drawer they have ever used.  They were equally impressed with the full rack I bought from you.  Your great prices are what brought me to you, but your incredible service is even more valuable.

Thanks again,

Ed Pearlman


Monthly Featured Product



You can click on this link to see the current weekly product special! 

The RKP-115E (pictured) and all versions with the 15" display are being discontinued at the end of March.  After stock is exhausted the smallest display available will be the 17" display. 

The good news is that the RKP-117 (and larger) series has dropped in price, and has been re-designed to include a 104-key keyboard, a separate pointing device (trackball or touchpad), and one-man mounting rails.

The RKP115 series is still available while supplies last.  If you need to match exactly with an order placed previously, we are taking orders with specific ship dates so you can reserve a unit before they are no longer available.

As always, ISC personnel are ready to answer your questions, and can confirm what product will work for your specific application. If you have a question, just call us at 800-458-6255.


The Latest Green Trend:
Surfing The Web

 by Kris Glaser
From , December26, 2008

A study by Internet security company SecTheory shows there might be ways to surf the Web in a way that conserves power and keeps with the “green" trend.

By running amperage tests on the United States’ top 100 Web sites, the study was able to determine which types of sites were the most power-hungry. The study found that sites featuring Flash animation, such as a rotating banner, were the most intensive when it came to power draw.

To conduct the tests, SecTheory recorded the amperage over time of different sites using both Internet Explorer and Mozilla Firefox. The tests were performed on a notebook that is representative of a machine managed by an average user, and no special settings were configured in the operating system or the browser to increase or decrease the power consumption of each site. The study makes special note that the most important measurement was not how much wattage each Web page pulled while loading but how much wattage was used over a period of time while the page idled.

“If you were to take this and apply it to every single computer that is turned on in the entire world, and figure out approximately how many have their browsers turned on, and how many are idling on a power-intensive Web site, you’re talking about megawatts of power,” says SecTheory CEO and Founder Robert Hansen.

Conserving Power

Such a large amount of power consumption can add up in bills within a small to medium-sized enterprise. But Hansen offers some suggestions for conserving power, not only for environmental purposes but also to save strain on a company’s wallet.

Among his suggestions is to put computers into power-save mode, which Hansen found could save up to 15 watts of power. Sec-Theory also suggests companies should have static Web pages, because most employees use their company’s Web site as their default home page.

“A company’s start page should be something that doesn’t have any active scripting on it—doesn’t have any Flash movies—so users end up sucking less power for the entire company,” Hansen says.

Individuals can also conserve power by closing the browser when not in use or returning to a static page so that, if left idle, won’t draw as much power. Hansen says that even minimizing a power-intensive browser window can significantly conserve power. “When we closed the browser—just minimized it— the utilization went way down, because it wasn’t having to repaint the page,” Hansen says.


A Kevinism is a funny or intriguing statement or idea from our Vice President of Sales, Kevin Hunt.  Kevin is a big fan of Sandra Bullock, Pizza Inn black olive pizza, The Washington Redskins, and Dr. Pepper (not necessarily in that order).  He is not a big fan of Chinese food, seafood, or other types of "dead" stuff.

Sometimes Kevin likes to make bold statements.  Usually without thinking about it, but bold none the less.  Here is a recent example:

“All food, unless properly prepared, is poisonous.”

I said that I disagreed, primarily because “all food” is a very large set and there are certainly exceptions.  However, when thinking about this statement, there are other reasons to disagree.  I named three weaknesses in his theory, with the usual result.

Pointing these out to Kevin is wasted effort, since he will stick by his statement no matter how illogical it proves to be.

So what would reasonable people think?  Let’s examine the main weaknesses:

1.  All food
This is a very large set of items.  Is there not a single food in the whole world that requires no preparation?  Can't you just pluck an apple off a tree and eat it?  Nuts, berries, grains, some vegetables and plants, and probably certain sea food items can be eaten "as is."

2.  Properly prepared
If you realllllllllly stretch, you could say all those raw foods require preparation.  The act of plucking the apple is the preparation.  Well, I doubt it, but even if you accept that point, what constitutes "proper" preparation?  What if you don't meet that standard, as in point #3?

3.  Poisonous
If you eat the apple without taking it off the tree, thus ostensibly violating the properly prepared qualifier, does that make it poisonous?  If holding it in your hand is OK, does it become poisonous if you bite into it while it is still on the tree?  If you set a certain standard for "proper" preparation, does doing something else (even slightly) render the food toxic?

I think not, but welcome your comments.


ISC can help with any infrastructure issues related to disaster recovery or remote data centers.  Call
800-458-6255 to talk to your account representative.

Railroads, Elevators, and Logistics

In 1911 a popular uprising in China swept Dr. Sun Yat Sen into power and drove out the Manchu dynasty.  China became a republic, but was still in turmoil.  One of the key facets of the new political reality was that many of the people in government were driven out, due to the general impression that the entire administration, headed by the Emperor, was corrupt.  Many of these government workers and bureaucrats immigrated to the United States.

After months of travel, first from China to San Francisco, and then on across the country, Wan, Jan and Yu were looking for work.  They finally settled in the coal mining region of Pennsylvania.  The local mines were the biggest employers in the area, so they went to each mine looking for work.

Unfortunately, their English was still not very good, and they spoke with heavy accents.  In addition, the mine owners in Pennsylvania were not altogether free of prejudice when it came to the prospect of hiring Chinese, all except one mine owner who was a Quaker.

Having exhausted all other opportunities, Wan, Jan and Yu resolved to try to get jobs with the only remaining mine in the area.  They were all living together in the same rooming house, and were running out of funds.  If they did not find work soon, they were not sure what they would do.

They all went to the mine together to be interviewed for jobs.  The mine owner interviewed them individually, and found them to be significantly overqualified for work in the mines.

Wan had been a manager in the Ministry of Transportation.  He was responsible for evaluating, planning, and funding the construction of new rail lines in rural China.  Because of his familiarity with rail operations, the mine owner said, “you will be running the tram that transports the miners into and out of the mine.”

Jan had been an engineer in the Planning Ministry.  He was responsible for ensuring the plans for new high rise buildings in Peking had adequate structural support, and sufficient elevators and fire escapes to ensure the safety of patrons or residents in that building.  Because of his experience with elevator specifications, the mine owner said, “You will be  running the elevator that takes the coal up out of the mine.”  (See photo at lower right.)

Yu had been in the Ministry of Logistics. He was responsible for provisioning the railroad construction that was being planned and funded by Wan’s department.  The two worked closely on this, with Wan laying out the requirements and Yu ensuring the raw materials were available at the construction sites.  Because of his experience with logistics, the mine owner said, “I want you (Yu) to be responsible for supplies at the mine.”

While they were all congratulating each other on finding positions, the mine owner came out of his office and warned them.  Even though he had given them jobs, he was still concerned about their reliability.  He told them they needed to be at work at 7AM sharp, and if even one of them did not make it on time, he would fire all three of them.

Wan, Jan and Yu returned to their room, and each vowed to the others that he would not be the cause of them getting fired.

At 5AM the next day, Wan and Jan awoke to find Yu missing.  They dressed quickly and started to look for him.  Since they were Chinese and not generally welcome in most of the town’s businesses, there were really very few places Yu might be, and they checked them all with no luck.  They could not understand why Yu would leave them in such a dilemma, but after they assured themselves he was not in town, they figured he must be at the mine.  Perhaps he just went early to avoid the prospect of being late.  Since it was about time for them to head towards the mine anyway, they set off in that direction and were looking for Yu as they went.

They arrived at the mine without finding him.  They looked around the mine, the supply shed, the owner’s office, everywhere, and still did not find him.  Shortly before 7AM they decided they would go hide in the mine.  If the owner did not see them, perhaps they could avoid being fired.

Wan and Jan entered the mine.  They went in further than Wan’s normal station with the tram.  They went past Jan’s normal station at the coal elevator.  They went further into the mine, even past the point that was lit with electric light.

Moving slowly into an area that was barely lit, they came to a halt and were going to wait until they felt it was safe to come out and start their duties.  They could truthfully tell the mine owner they had been at work well before 7AM.

Just at that moment, from an even darker part of the mine, Yu jumped out at them and yelled, “Supplies!”

  Thanks for reading, and I hope you enjoyed this month's newsletter. 
Please direct your comments to Jack Burlin.


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Trivia Question

Q:  Bruce Lee (of Kung Fu movie fame) and Burt Kwouk are both Asian film actors.  What role do they have in common?

All correct answers will be placed into a pool for a random drawing at the end of the month.  The winner will receive a free roll of velcro, plus free ground shipping. Send your answers to: Jack Burlin

See next month's newsletter for the winner and the correct answer.

Answer from February's Newsletter.

Q:  A trapezoid is a type of quadrilateral where two opposite sides are parallel to each other.  This figure has a different name in Britain, what is it?

 A:  A trapezium.

The winner was Antoine Durr.  Congratulations!


                        Typical Coal Mine Elevator

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