ISC   Information Support Concepts, Inc
A Certified Woman Owned Business Enterprise (WBE)

Issue 42

Publisher:  Jack Burlin                                Editor:  Nanci Kindle

December 4, 2008

                          Your success story                Monthly featured product Kevinisms Trivia
Articles of Interest:   Tips for greening the server room The Three Letters
Back to ISC Main Page

Your Success Story

 Good morning Jack –

Sorry I missed your call.  I received the rails this morning and they look like they should work great.  It will be a day or so before I can put them to use but once I’m certain everything fits OK I’ll order two more sets.  When I do that I’ll fax the PO and email you so you know the fax
 is on its way.

Thanks for your help.  It’s always a pleasure working with you.

Neil Shanholtzer

Monthly Featured Product



         5U Only


            2U, 3U or 4U




Information Support Concepts (ISC) has discontinued the monthly product special. Since we are now running weekly specials with much deeper discounts, it made sense for the monthly special to be replaced.  We will now have a featured product each month, and direct our customers back to the weekly special for discounted items.

You can click on this link to see the current weekly product special! 

ISC offers two different wall mount racks for those unusual applications:  the Unibracket and the Bi-Bracket.

These units allow you to mount components vertically to a wall, but also can be used in under desk applications.  There is even a very specialized application that uses one of these mounts in conjunction with the HDR-4 rack to provide a secure mounting solution.

As always, ISC personnel are ready to answer your questions, and can confirm what product will work for your specific application. If you have a question, just call us at 800-458-6255.

Tips for greening
the server room.

 by Cameron Sturdevant  
From eWeek, October 27, 2008

See the graphic at the bottom of the newsletter for how the typical Cold Aisle - Hot Aisle configuration works.

The complete article by Cameron Sturdevant is very interesting, and is a must read for anyone dealing with data center management.  It can be found online at

Many of the components called out as being significant factors in the cold aisle - hot aisle layout are available from ISC.  Call 800-458-6255 to talk with your account manager.



A Kevinism is a funny or intriguing statement or idea from our Vice President of Sales, Kevin Hunt.  Kevin is a big fan of Sandra Bullock, Pizza Inn black olive pizza, The Washington Redskins, and Dr. Pepper (not necessarily in that order).  He is not a big fan of Chinese food, seafood, or other types of "dead" stuff.

Now that December is here, Kevin finds himself in a dilemma with his beloved Washington Redskins.  They are in the playoff hunt and are a pretty good team this year.  Not withstanding "the day football died" last year, they replaced Joe Gibbs (the greatest coach of all time) with Jim Zorn.  Jim Zorn is turning them into winners.  So all of Kevin's excuses for why the Redskins don't win are being further disproved.

It is a rough time for Kevin.  I'm looking forward to new excuses if the Redskins don't make the playoffs.

The Three Letters

The CEO of a large production facility was having a tough time making the company profitable.  The owners fired him and brought in a “troubleshooter” to be the interim CEO and hopefully turn the company around.  The outgoing CEO introduced the new guy to the senior staff and to the company employees and before leaving he told the new guy “There are three letters in your desk marked 1, 2, and 3.  If things get tough and you don’t have any answers, open them in order.

The new guy set the letters aside and dove into the project.  He met with senior staff, he looked at purchasing, the price of raw materials, the cost of energy, the productivity of the work force, and felt he had a good handle on reviving the company.  However, after putting some new procedures in place the ownership complained of no results.  He could not really think of anything else to do, so he remembered the outgoing CEO’s advice.  He opened the first letter.  Inside was a slip of paper that said, “Blame Me.”

So he started a campaign to blame the former CEO for all the problems.  He told people the former CEO had run things so poorly that he was going to need more time to fix it.  This bought him some time, but after another month he still had not made any improvement in the company. 

He went back to his desk and opened the second letter.  Inside was a slip of paper that said, “Reorganize.”

So the CEO called together all the senior staff.  He went over everyone’s strengths and weaknesses.  He looked at their collective experience and then redistributed all the tasks based on who was the best person for the job.  The staff and employees got re-energized, and for a while things picked up.  However, after a brief period the company continued to slump and he was trying to figure out what else he could do.  Finally he remembered the third letter.

He went to his office and got the letter out of the desk.  He tore it open nervously and inside was a slip of paper that read, “Write Three Letters.”

 Thanks for reading, and I hope you enjoyed this month's newsletter. 
Please direct your comments to Jack Burlin.


The ISC Newsletter





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Trivia Question

Q:  Tuesday Weld was also on "The Many Loves of Dobie Gillis," which aired from September 1959 to September 1963.    What was the name of her character?

All correct answers will be placed into a pool for a random drawing at the end of the month.  The winner will receive a free roll of velcro, plus free ground shipping. Send your answers to: Jack Burlin

See next month's newsletter for the winner and the correct answer.

Answer from November's Newsletter.

Q:  Before he was Gilligan, Bob Denver played this character on "The Many Loves of Dobie Gillis," which aired from September 1959 to September 1963.   

 A:  Maynard G. Krebs

The winner was Randy Cook.  Congratulations!



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Information Support Concepts, Inc.

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ISC   Information Support Concepts, Inc