ISC   Information Support Concepts, Inc
A Certified Woman Owned Business Enterprise (WBE)

Issue 26

Publisher:  Jack Burlin                                Editor:  Patti Hammonds

August 5, 2007

Your success story            Monthly product special            Kevinisms            Trivia         

Articles of Interest:  3D Interactive Design Tool           Taking Part in a "Smelling Bee"       Rackmount Ranger Photos

Back to ISC Main Page

Your Success Story


Thank you so much for providing above excellent service; even for a small order such as mine! I really appreciate the personal phone calls; one briefly after placing my order to make sure that everything was correct, and even a follow up to make sure that Id received my order and also to make sure that everything was functioning correctly. The unique rack plates that I ordered are perfect for my audio desk!

-Stuart Quan

Monthly Product Special






Information Support Concepts (ISC) offers eight standard configurations for LAN (Local Area Network) racks.  The racks come in 24, 48, 72 and 96 inch widths, with either a 14" or 28" deep bottom shelf.  These LAN racks are found here on the main ISC website.

See the photos to the left for sample configurations that can be designed from the basic rectangular units and special corner units.

Compare these LAN Rack Features:
  • Two 16"d upper shelves
  • 30"d main work surface
  • 1000 pound capacity overall
  • Upper shelves can support 300 pounds
  • Main work surface and bottom shelf support 500 pounds
  • Upper shelves can be positioned 32" to 80" of vertical height - infinitely adjustable
  • Horizontal cable management below the work surface
  • Casters optional
  • Accessory bar optional
  • Keyboard drawer optional
  • 13U 19" rackmount module optional
  • Utility drawer optional
  • LCD monitor mounts optional
  • Corner units available to configure custom units
  • Open channel design for vertical cable management
  • Ships complete in its own crate 
  • Assembles in 20 minutes
  • 31.625"d x 80"h
  • Free configuration tool available

Call ISC at 800-458-6255 for more information. 
Mention the August newsletter article for 5% off*!

*The 5% discount  will be applied to retail customers only,
and cannot be combined with other offers. 
 Valid through August 31, 2007. 

3D Interactive Design Tool
Design it and see it before you buy it!
 by Josh Wickander


ISC's LAN Rack manufacturer, a leader in the design and production of LAN Station/Workbench solutions, have collaborated to offer you a fantastic tool to save you time and money and make sure you get exactly what you want and need. How many times does it look good on paper but you can not visualize it?  Then when you get the product it does not work the way you want it to.


Now youll be able to see a fully interactive layout of your next big project. You can spin it, flip it and rotate to any angle and see exactly how your computer lab, class room, security monitoring station, or technical assembly lab will lay out in the space you desire. ISC now has the ability to create unique, fully interactive, 3D virtual models to help plan your next project of any configuration of a Performance
LAN Workbench.


Are you relocating? Upgrading your computer space? Replacing your infrastructure?  ISC has a new 3D Modeling System that will allow
you to:


 Create your own flexible, efficient workspace.

 Save on costs by constructing exactly what you need to precisely match your dimensions.

 Design and re-design to meet your specific, unique needs

By using the available 3-D Modeling tool, customers found  they increased functionality and workspace productivity and saved money. We can do the same for you, so get started on your next IT project! 

With the new lay out tools now available we can create assembly benches, shipping stations, computer tech benches, and computer labs. The Performance Series Workbench is all of these things rolled into one.  By adding accessories you can customize the set-up to
meet your needs without the custom price. Check out some of the layouts we have done in the past. The photos above are 3D renderings created by the configuration tool.  They can be rotated in any axis,
and manipulated in a variety of other ways.

Maybe this will give you some ideas. Or call us with the dimensions and we will take it from there and help you get exactly what you need.

Contact ISC today and let us help you configure your next Technical Center, Workbench, LAN Rack, or Computer Lab.

ISC has the perfect solution for organizing and protecting
your new equipment.

Don't put your hardware in danger, call the rackmount ranger!
  Call 800-458-6255 for help in selecting the
correct product for your application.

Trivia Question

Q:  An antimacassar is a small cloth placed over the backs or arms of chairs or sofas, to prevent the fabric from being soiled.  Why are they called antimacassars?

All correct answers will be placed into a pool for a random drawing at the end of the month.  The winner will receive a free Multiple Outlet Strip (Model 4-MOS) with 4 right angle outlets and six foot cord,  plus free ground shipping.  Send your answers to: 
Jack Burlin

See next month's newsletter for the winner and the correct answer.

Answer from July's Newsletter.

Q:  How many comic operettas were created during the collaboration of William Gilbert and Sir Arthur Sullivan?

A:  There were 14 Gilbert & Sullivan operettas.

The winner was Brian West.  Congratulations!



A Kevinism is a funny or intriguing statement or idea from our Vice President of Sales, Kevin Hunt.  Kevin is a big fan of Sandra Bullock, Pizza Inn black olive pizza, and Dr. Pepper (not necessarily in that order).  He is not a big fan of Chinese food, seafood, or other types of "dead" stuff.

Here is a photo of Kevin getting ready to enjoy a nice Dr. Pepper at one of our local restaurants.  It might look like a light saber, but it is actually a drinking straw.  Welcome to the saga of stra wars.


Stra wars is a game Kevin and Robin play with the drinking straws when we go out to lunch.  They pull the end off the plastic or paper sleeve that comes with most straws, and then use the straw like a blow-gun to launch the remaining part of the sleeve at each other.  Kevin is not very good at this game, but Robin excels at it.

Those of us who do not use straws will usually slip the extra ones to Robin.  Once Kevin has exhausted his one shot, he is defenseless, and Robin will normally wait until he is distracted to make additional attacks.  These are often quite funny, and normally don't involve anyone else in the restaurant.  There are the rare occasions where Robin will miss Kevin completely and the sleeve goes flying over to an adjacent table, but these are rare.  Normally Robin scores direct hits, while Kevin rarely gets a hit at all.

As you have probably experienced yourself, some restaurants have better straws (from a missile launching prospective) than others.   El Chico's are the best, since they have plastic sleeves with perforations in the center.  It is almost impossible to mess up the sleeve (the  ammo), as it always separates in the center, thus  providing a consistent weapon every time.  Bennigan's, Chili's, Cheddar's, and similar places have paper sleeves, and sometimes they get holes in them or do not tear correctly so sometimes they cannot be effectively launched.

By far the worst straws are found at the Shady Oaks barbeque place.  I don't think there is really anything wrong with the straws themselves, but when the drinks arrive they already have the straws in them, with only a small piece of the sleeve remaining on the tip of the straw.  This must be the standard practice at Shady Oak, although I don't understand why they go to the trouble.  From Kevin and Robin's standpoint they just ruin the game.  From my perspective, you just end up with a small (about half inch long) piece of paper that is inconvenient to get rid of.  Frequently it just blows off the table, even when we are inside and not on their patio.  Is it left there to signify that the straw was "sanitized for our protection?"  Is it there to show that our server went to all the trouble to take the straw out of the sleeve for us?  To me it just seems like a waste of time and effort.  For Kevin and Robin, it means they have to postpone the battle for restaurant dominance until the next day.


The ISC Newsletter
Subscribe a Friend!



Taking Part in a "Smelling Bee"


     Between the two of us, my wife Monica has a much better sense of smell than I do.  Although she has been a flight attendant with American Airlines for nearly nine years, her career started out in cosmetics.  She first sold cosmetics at the BX (short for Base Exchange) when I was still a pilot in the Air Force at England AFB.  She went on from there to work at Merle Norman, Bloomindales, and Neiman Marcus.  She was with Neiman Marcus for over 11 years with the last few spent as a make-up artist.  Monica would supply me with men's fragrances, and was able to distribute perfumes and women's fragrances very liberally around the family.  The interesting thing about that was that whatever anyone was wearing, she could identify it.  I would come home from work and she would say something like, "Oh, you are wearing Halston Z-14 today, aren't you?"  She was always right.  Even now, she is still great at identifying smells.  I think if she had ever gotten serious about it, there was a great career awaiting her as a "nose" in the perfume industry.  A nose is a person who tests perfumes.

     My abilities in this area are sadly lacking.  It's not that I smell bad.  But I do smell badly.  The distinction is all in the adverb.  My capacity to smell, and especially identify smells, leaves a lot to be desired.  But I never smell bad, since I have an almost endless supply of men's fragrances.  I used to have what I considered a lifetime supply of Aramis.  It came in what must have been a liter bottle.  Sadly, I used it up in three or four years.

     The reasons I know my ability to smell does not match my wife's are twofold.  First, the anecdotal evidence is overwhelming.  She demonstrates her superiority on a regular basis.  Secondly, I am the only person I have ever known who has been given a smelling test.

     When I was still in pilot training in 1974, I came down with an inner ear virus.  This medical problem caused me to be grounded, and before they would let me fly again I had to go to the "dreaded" Brooks AFB in San Antonio.  No one ever wanted to go to Brooks, because they have the most comprehensive and most advanced type of medical testing available in the military.  If they can find anything wrong with you, it usually means you are grounded for life.  Air Force pilots feared going to Brooks especially if they were suspected of any type of heart problem.  The tests available at the time included stress tests, heart monitors, heart catheters, and many others.  Not having a heart problem, I was not reluctant to be going.  But those were about the only types of tests I did not get.

     My physician was an otolaryngologist (ear, nose, and throat doctor) named H. Homer Hanna.  Dr. Hanna looked to be about 80 to me.  He always looked like he was 80, but he was there every year until at least 1981.  I know this because I had to go see him every year.  On my first visit he ran me through a complete battery of tests.  On subsequent visits I only had to endure the tests specifically related to otolaryngology.  In July 1974 I had my one and only smelling test.

     A smelling test of the type administered by Dr. Hanna consisted of him taking a large number of vials, opening them individually, placing them under my nose, and asking me to identify the smell.  This test was not as simple as you might think.  Dr. Hanna had me smell coffee, which was readily identifiable, and some other common items.  However, when he got to one particular vial, we had a bit of a falling out.  He held this vial under my nose and let me get a good whiff.  It was a distinctive smell sort of like menthol.  If I had thought of the word menthol and suggested that, he probably would have been satisfied.  However, I hesitated to come up with an identification.  After a couple of minutes, Dr. Hanna asked me, in an exasperated tone, "Can't you smell that?"  I answered that I could smell it fine.  I just could not say what it was.  He replied, again in an exasperated tone, as if I should have known it very easily, "That was camphor!"  Well, maybe it was, but I doubt if anyone under the age of 60 would have been able to name it.  About the only product on the market today, or in the last 40 years, with a similar smell is Campho-Phenique.  I have yet to smell Campho-Phenique, as it is not a product I have ever purchased.  So in the end, it turned out I my sense of smell was about as good as anyone else's.  My failure seems to be an inability to identify what I am smelling.  I'll bet my wife would have passed the "smelling bee" with flying colors.

Thanks for reading, and I hope you enjoyed this month's newsletter.  Please direct your comments to Jack Burlin.


The ISC Rackmount Ranger
Typical Heroic Pose

 The ISC Rackmount Ranger on the last leg of the Weatherford, TX Peach Pedal
July 13, 2007


1998-2006 All Rights Reserved  -  But feel free to forward this or email it to all of your friends. 
For reprint permission, please call 800-458-6255

Copyright, 1998-2006

Information Support Concepts, Inc.

Mansfield, Texas
ISC   Information Support Concepts, Inc