ISC   Information Support Concepts, Inc
A Certified Woman Owned Business Enterprise (WBE)

Issue 17

Publisher:  Jack Burlin                                Editor:  Patti Hammonds

November 3, 2006

Your success story            Monthly product special            Kevinisms            Trivia         "Bonus" Photo

Articles of Interest:  New Generation Cabinet Standards           Part 17:  "When is a toilet like a salt shaker?"

Back to ISC Main Page

Your Success Story

Robin, I wanted to take a minute to tell you how pleased I am with the service I received from your company.  I had a question on one of your products and spoke to Jack; he called the manufacturer and called me back immediately with the answer.  After I had ordered my table, I e-mailed Patti asking her if she could tell me when the table was shipping; she not only e-mailed me the same day, she also gave me the tracking number.

My table was exactly as described on your Web site and I am very pleased.  I have recommended Computer Table Store to my friends and will definitely visit again.

Thank you for terrific customer service.

Best regards,

Elizabeth Brown

Monthly Product Special

"West Coast" Server Cabinet
Solid Side Panel Configuration



Fully Perforated
Split Rear Doors

Frame With
Integral Cable Management


Information Support Concepts (ISC) is introducing a new line of Server Cabinet.  The WC Server Series is manufactured in Asia, and has all the outstanding features normally found in the Netserver line.  The entire 39 inches of usable depth is available for use, while the multi-directional cable management system in the frame provides ample space for cables.  42U is the standard size available.  The two standard configurations allow for all doors, sides, and top to be fully perforated, or with solid side panels.
There are similar amenities throughout this design that are unavailable in higher priced server cabinets. 
We are calling this the "West Coast" cabinet to highlight the reduced shipping costs for our clients in that area of the country.
Compare these Server Cabinet Features:
  • 39" usable depth, rail to rail
  • Welded design provides 2500 pound load capacity 
  • Heavy duty door hinge
  • Multi-directional cable management system, built-in
  • Side panels with quick release closures and locks
  • Double handle locks
  • Finished with a black powder coat 
  • Leveling feet and casters included 
  • Grounding studs for static shock and EMI emissions
  • Multiple cable entry points 
  • Fully perforated or solid side panels
  • Solid metal bottom plate available as an accessory for the open base
  • Adjustable mounting rails included with square untapped holes
  • Numbered U-Marks
  • Standard 19" rackmount width
  • 39" usable depth 
  • 50 cage nuts and screws included
  • Fully perforated front door 
  • Fully perforated split rear doors

Call ISC at 800-458-6255 for more information. 
Mention the November newsletter article for 5% off*!

*The 5% discount  will be applied to retail customers only, and cannot be combined with other offers. 
 Valid through November 31, 2006. 

New Generation Cabinet Standards

by Leo Choi

For the corporate CIO, Facility Manager or IT Manager, it is always a headache to find a suitable cabinet to fit their
Data Center.  What are the key concerns to choose between cabinets for today's Data Center?  There are many things
to consider when building a data center.  The key to getting it right, is to consider those criteria when starting to design
the cabinet.

Safety, Cooling, Cabling, & Compatibility are the four key criteria to include when choosing a cabinet for your
 Data Center.  New generation cabinets must be more adaptable to changing requirements, in order to improve
both availability and cost effectiveness.



Restricting access to your equipment is today as important as ensuring that the equipment is operational in the
correct enclosure environment. Security, or limiting access to your enclosures, is critical to the safe operation of
your equipment and protection of mission critical data. The new generation cabinet should provide high security
solutions for access management.

Locks – are the most important things for basic access management. They should offer the option of  having different
keys and a master key. This helps control the security level of individual cabinets.  Electronic or Biometric locks will
be available on fully IP compatible cabinets.

The Structure – of new generation cabinets provides high weight capacity and structural stability.  Cabinets are
tested through sequential loading, to ensure they provide a safe working environment for the higher density servers. 
Other structural features include grounding studs, heavy duty casters, lifting eyes, and bolt down kits.



Today more than ever, cooling is a critical concern due to the increasing density of high end or blade type servers.  A
fully populated rack of high end servers puts out approximately 40,000 BTU’s or enough thermal energy to heat
an average size home. Conventional cooling technologies and traditional style enclosures are no longer sufficient to
stand up to this challenge.

The new generation cabinet should be designed and engineered to provide absolute user flexibility to meet these
emerging thermal challenges. The cabinet has a broad offering of design features and sophisticated cooling solutions
to meet Data Center specific requirements. Significant cooling efficiency is achieved through these outstanding design
and engineering features:

  • Perforated steel design of all enclosure doors ensures the ultimate in air pattern and air flow.

  • Fully perforated top cover further enhances cooling capability for higher end severs.

  • Optional fans for controlling and directing hot air exhaust

  • Custom designed cladding such as exhaust duct, connected to the Data Center central cooling system.



In today’s Data Center, the use of enclosures not specifically designed for high density equipment applications can lead
to unsightly, often incorrectly installed or improperly managed cables. In the worst case, this can affect data throughput
as well as causing maintenance and thermal problems by blocking proper air flow. 

The new generation cabinet should provide an integrated cabling pathway within the cabinet frame. The heavy duty
rack framework consisting of end frames, verticals, horizontal panel mounting brackets, reduces the need for
add-on cable channels and provides multi-directional cable pathways and numerous efficient cabling options for
easy passage of large quantities of cables. Specially developed cable bend radius protectors can provide
greater protection for the typical copper (Cat5e or Cat6)  cable and Fiber optic cable.



To accommodate today’s ever-growing powerful computing hardware, blade servers and equipment technologies,
the new generation cabinet is fully compatible for a broad range of leading server manufacturers such as IBM, HP,
DELL, and SUN. Even more important, any updated design features must be in alignment with all 19"
rackmountable universal standards.



Safety, Cooling, Cabling & Compatibility are the four key criteria when choosing cabinet for your Data Center. 
The cabinet selected needs to be more adaptable to changing requirements.  By meeting these criteria, the
New Generation cabinet provides improvements in availability and cost effectiveness.

ISC has the perfect solution for organizing and protecting your new equipment.
The "West Coast" cabinet on special this month has all the features listed above.
Don't put your hardware in danger, call the rackmount ranger!
  Call 800-458-6255 for help in selecting the correct product for your application.


Trivia Question

Here is another question from the golden days of television.

Q:  Who was the voice of Underdog? 

All correct answers will be placed into a pool for a random drawing at the end of the month.  The winner will receive a free 25 foot reel of reusable velcro cable ties (part number MD88-25RLBK), plus free ground shipping.   Send your answers to: 
Jack Burlin

See next month's newsletter for the winner and the correct answer.

Answer from October's Newsletter.

Q:  Who sang "The man who shot Liberty Valance"?                     A:  Gene Pitney

The winner was John Bojorquez.  Honorable mentions to Roger Eastman and Duane Cathey.



A Kevinism is a funny or intriguing statement or idea from our Vice President of Sales, Kevin Hunt.  Kevin is a big fan of Sandra Bullock, Pizza Inn black olive pizza, and Dr. Pepper (not necessarily in that order).  He is not a big fan of Chinese food, seafood, or other types of "dead" stuff.

In the August article, I described how Kevin frequently goes "off on a tangent."  See the August 2006 newsletter.  One of the key indicators that Kevin has gone off on a tangent is that he creates new words or new definitions for words.  Here are some recent gems.


Tragidity is the word Kevin came up with when we were going to eat lunch at the Empress of China restaurant in Grapevine.  I guess it combines tragedy and rigidity into a single word.  Kevin's dislike of Chinese food is legendary, but Robin enjoys it occasionally.  So in this particular case, she took the opportunity to get Chinese for lunch, since we had an errand to run in the same general area after lunch.  Just North of Dallas Fort Worth (DFW) airport is where we get the boxes used to ship our flexible keyboards.  The Empress of China was right on the way.  Kevin was commenting on Robin being unrelenting, as she refused to eat lunch somewhere else, and his being forced into an unacceptable situation.  He was experiencing a tragidity.



Back in May I purchased a recumbent bicycle.  A recumbent bicycle has a lower seat with a back rest, and the pedals are higher and much more forward than on a regular bicycle.  Here is a photo:


This type of bicycle is significantly better on your knees and back than is a typical bicycle.  You can ride in a reclining posture, and there is plenty of back support.  You are also much closer to the ground, so being able to put your feet down on the ground when stopped is much easier.  There are three gears in front and eight in the rear, for a total of 24 gear ratios.  The bike is a little unstable at very low speeds and takes a little getting used to.  It climbs hills nicely, but slowly, and goes downhill great. 

 During the Spring and Summer I tried to ride every other day.  I have a figure eight course  comprised of local streets in my neighborhood.  There are two hill climbs and one long descent  that takes about 3.5 minutes per circuit. I try to ride eight or ten circuits per ride.  This provides a pretty good workout.

I don't know how the Fall and Winter months are going to work out.  Perhaps I will be limited to weekends only.

Anyway, whenever Kevin wants to know if I have been riding, he says, "Did you recumbesize?"


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When is a toilet

 like a salt shaker?


Part 17 Continued from October

     Since the October 2005 issue the following personality types have been defined:

The men who prefer the toilet seat up are: Macho Men
The women who prefer the toilet seat up are: Fairy Godmothers
The men who prefer the toilet seat down are: Men of Leisure
The women who prefer the toilet seat down are: Queens of the Realm
The men who prefer the lid down are: Paleolithic Men
The women who prefer the lid down are: Interior Decorators
The men who have no preference are: Philosopher Kings
The women who have no preference are: Warrior Princesses

     In the July issue, we used the chart below to address the conflicts that can arise when different personalities interact within the same household.  Conflict is inevitable when multiple personalities interact, although the level of conflict differs depending on which of the four types of men are interacting with which of the four types of women.  We have already gone over the intersections where no conflict exists (NC).  This month we are going to cover the instances of possible conflict, represented below by the + OR - symbol.

  Macho Man Man of Leisure Paleolithic Man Philosopher King
     Fairy Godmother NC + OR - + OR - + OR -
     Queen of the Realm ++ NC + +
     Interior Decorator ++ + OR - ++ +
     Warrior Princess NC NC NC NC

     Here is what the symbols in the above grid represent:

     NC = no conflict,     + OR - = possible conflict,     + = minor conflict,     ++ = major conflict

     Conflict Resolution

     This section addresses the ultimate goal of this book.  Once people understand which personality types are represented in their homes, they can take steps to reduce or eliminate the conflicts that exist.  It can also be important for people to understand why they may not have any conflict, if in fact none exists.

     We can review the last three issues in order, and examine the best ways to eliminate the conflicts that exist.  Keep in mind however, that this book is not designed as a highly detailed psychoanalysis of anyone.  Even though there are generally four personality types for each sex, there are probably multiple gradations within each type.  Just keep things light and remember to have some fun.  If all else fails, at least you will understand your partner and their motivations a little better.

     Conflict Resolution - Possible Conflicts

     The Fairy Godmother has possible conflicts with the Man of Leisure, the Paleolithic Man, and the Philosopher King.  However, resolving these possible conflicts is fairly simple.  Since the Fairy Godmother really wants to do whatever the man wants, she can quickly transition into a Cinderella.  Living with a Cinderella might be OK for the man, as far as the toilet etiquette is concerned, but is probably not a very good thing when the relationship as a whole is considered.  The best solution is for the Fairy Godmother to take on the "role" of the woman that most closely matches that of her man.  If the man is a Man of Leisure, the Fairy Godmother acts like a Queen of the Realm.  If the man is a Paleolithic Man, she acts like an Interior Decorator, except that she has not truly become one, so she does not have the same conflicts that a real Interior Decorator would have with a Paleolithic Man.  If the man is a Philosopher King, then the Fairy Godmother assumes the role of a Warrior Princess.  Ultimately, the Fairy Godmother might actually change into one of these other types, but she can easily retain her basic personality by simply acting like them.  Since all she wants to do is agree with the man of the house, this is a fairly simple thing to do.

     The possible conflict between the Interior Decorator and the Man of Leisure is also a fairly simple one to resolve.  However, it starts with the understanding that the Interior Decorator likes the toilet environment to be "pretty" and, that she is not going to change.  The Man of Leisure needs to accept these two facts.  This should not be news to the Man of Leisure.  Frequently, the Interior Decorator's personality trait extends well beyond the bathroom to encompass the entire house.  The Man of Leisure can react in a similar way to that described above for the Fairy Godmother.  He can retain his main traits but adopt the role of the Paleolithic Man.  This will allow him to accept the toilet lid being down.  He cannot truly become a Paleolithic Man, as that might lead to conflicts over the role of the toilet once the lid is down.  So the best thing is to calmly accept the fact that the Interior Decorator wants the lid down.  He will then benefit from a more blissful and more relaxed life.

Continued next month with the resolution of  minor conflicts between different personalities in the same house.


Bonus Photo of Jack ("Captain Jack") on Halloween, direct from Aaaarrlington, TX

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Copyright, 1998-2006
Information Support Concepts, Inc.
Mansfield, Texas

ISC, Information Support Concepts, Inc. offers an Extensive Selection of Quality 19

ISC, Information Support Concepts, Inc. offers an Extensive Selection of Quality 19" and 23" Rackmount Enclosure Computer Racks, Server Cabinets, Server Racks, 2-Post and 4-Post Racks, LAN Racks, Portable Racks, Power, Rackmount LCD TFT Monitor Keyboards, Accessories and Much More for IT-Network-Telecom Professionals.